Shipping Policy

This Shipping Policy is between TELOS TRADING LIMITED, registered at 134 Corfield St, London, England, E2 0DS ("we", "us", "our") and you, the customer.

1. Order Processing Time
Orders are processed and prepared for dispatch within 7 business days after payment is confirmed.
During high-demand periods, processing may take up to 10 business days.

2. Shipping & Estimated Delivery Time
All orders are shipped from China and we provide FREE shipping for all products.

Estimated delivery time from the date of order is as follows:
- United Kingdom: 10–20 business days
- United States: 20 business days
- Other countries: approximately 15 business days

Please note: Delivery times are estimates only.
Delays may occur due to customs inspection, flight schedules, local courier efficiency, public holidays, or other events beyond our control. We cannot be held responsible for delays caused by third parties.

3. Shipping Costs
We provide FREE standard shipping for all orders worldwide.

4. Customs & Import Duties
Most standard shipping methods (local postal delivery channels) are dispatched with low-value clearance arrangements, and customers generally do not need to pay additional customs duties or taxes.
For faster express shipping methods or higher-value items, you may be required to pay import duties, taxes or fees imposed by your country. Any such charges are the buyer's responsibility if applicable.

5. Tracking Information
Once your order has been shipped, we will send a tracking number to your registered email address.
You may track your package on the official website of the shipping carrier.

If you have any questions regarding shipping, please contact us at [Shipping Policy